Customer Service

Product Information

  • All popcorn is popped in coconut oil.
  • Our kitchen processes items that may contain peanuts and dairy.
  • Our popcorn may contain salt, natural and artificial colors and flavors.

Product Questions and Answers 

  • Are your products GMO-free?
    • The Popcorn we use only grows popcorn from non-genetically modified seed. However, when other ingredients are added to our popcorn, some of those ingredients may be genetically modified.
  • Is It gluten-free?
    • Yes. There is no wheat, barley, rye, or oats gluten.
  • Does Popcorn Monkey popcorn contain nut ingredients and/or are our products made in a facility that handles nuts?
    • The Popcorn kernels do not contain nuts however some of our products do contain peanuts and/or tree nuts. Our almonds, cashews & pecans are roasted on the premises separately.
  • Is your popcorn whole grain?
    • Yes, popcorn is inherently a whole grain.

Shipping and Delivery

  • We ship within the United States only.
  • Shipping is a flat rate of $14.00 for the contiguous (lower 48) United States.
  • Larger or heavier orders may incur additional shipping charges.
  • We cannot ship to P.O. Boxes. Address errors may incur additional charges.
  • Orders may take 72 hours to be processed.
  • Returns and Replacement
  • Our goods are fresh made and consumable, therefore we cannot accept returned items.
  • Privacy and Security
  • Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.